If you find yourself at the venue and unable to access your ticket on your mobile phone, please visit the Box Office and they will be able to help you. As a separate SMS will be sent for each individual ticket, you also have the option of forwarding tickets to additional people at a later time. Wu-Tang Clan & Nas tickets | Tours and Events | Ticketek Australia Tickets for Sport, Concerts, Theatre, Arts, Family Events, Comedy, Festivals | Ticketek Australia Wu-Tang Clan & Nas NY State of Mind Tour NRL Telstra Premiership 2023 Season GABS Craft Beer Festival Palm Tree Music Festival Ft. TISTO, KYGO, LOST FREQUENCIES & More Ampol State of Origin 19 Crimes x Snoop Cali Rose ISUZU UTE A-League 2022/23 Season Print this PDF as this will be your access to the event. Unless required by law (including the Australian Consumer Law), neither Ticketek nor the Seller will be liable for any other losses incurred by you as a result of the cancellation, rescheduling or relocation of an event, including any travel and accommodation expenses; Ticketek will only replace lost, stolen, damaged or destroyed tickets if the authenticity of the ticket can be verified, including proof of purchase, and if you give reasonable notice before the event. The Ticketek App connects you to thousands of live events and experiences across concerts, sport, comedy, theatre, arts and exhibitions. Alternatively, contact us for help via 1300 722 515 or membership@afl.com.au and they will be able to provide it to you. You can select a quantity of tickets in more than one price type e.g Adult, Child etc. Can I still access the full site on my phone if I need to? No, Ticketek Gift Vouchers are not reloadable. Ticketek AU - Apps on Google Play Please note that the the confirmation email is not your tickets, the tickets you purchased will be delivered to you by the delivery method chosen during the purchase process. 4. Sign in or Sign up | Tickets for Sport, Concerts - Ticketek Australia Upload your ticket. What is the policy regarding juniors accessing tickets at the MCG and Marvel Stadium? Your region is identified by your IP address. How do I redeem my Ticketek Gift Voucher? General Admission (GA) is the term used to describe a venue where there is no reserved seating for patrons. No, AFL Members will not need to pay transaction or ticketing agent fees at Marvel Stadium. www.accc.gov.au. Replacement cards cost $10. Mobile Tickets may be reissued to the ticket purchaser only, and we recommend that customers contact the Ticketek Call Centre on 132 849 ahead of the event day to do this. If you can't attend an event for legitimate reasons and want to sell your ticket via an online auction site, Ticketek will not object to your sale as long as the selling/offer price is no more than the face value of the ticket. Tickets that are detected as being sold or offered for resale in breach of the Ticketek Terms and Conditions may be cancelled without a refund. No, for the first release, the app will only be an iPhone app. 13+ - Adult Ticket. Once you have added tickets to your Passbook, you will be able to access event passes at any time regardless of connectivity. Who is entitled to a concession or child ticket? Their customer service to follow up and right the problems is poor. This is an extra security feature giving you the fairest access to tickets by helping us prevent automated and unethical ticket selection and purchase activity, Make sure your selections are correct and then hit the Next button. When can I request a refund if I have purchased Refundable tickets? You are responsible for knowing the contact details of all attendees in your group. Your unique Voucher ID can be found on the front of all Ticketek Gift Vouchers. Be sure to select the discounted 'member' ticket. We'll now show you the tickets which have been allocated to you based on your selections. iPad, tablet PC, laptop) to gain entry to an event? Please keep an eye on your AFL Membership ticketing emails which will include your barcode. This means that for each event, tickets become available in order of best seating according to the promoter. When you book online you cannot choose the location of your seat. This can be accessed using the 'Share and Save' button on the mobile ticket. Please ask your friend to check their junk mail. This is the default selection and lets the website choose the tickets which are currently the best available in any price category. To purchase more than one set of tickets to multiple events, click on the. There are a number of reasons why an email does not reach its recipient, including: There are a number of reasons why an email does not reach its recipient, including: The hold period will be configured (in minutes) on an individual basis for each show. Can I use more than one Ticketek Gift Voucher in the same transaction? Members who renew their membership prior to January 29th will receive their cards in February before the season starts. Check you can log in and have your passwords ready. How do I find my tickets once they are in Passbook? You now have the option to have your sign in details remembered for your next visit. This includes ticket orders associated by the same name, email address, billing address/delivery address, credit card number or any other details provided . Are Refundable tickets offered on Gift Voucher sales? General When attending the event ensure you can present your card on request. If you don't opt-in during purchase, you can also opt in to Friend Spotter at a later date by using the 'Share and Save' button on your mobile tickets. 3 0 obj {"serverDuration": 27, "requestCorrelationId": "92cc24aaa4d478d0"} We cooperate fully with the Fair Trading departments when those departments are pursuing ticket scalpers. Methods of collection and/or delivery will be available when choosing your collection/delivery details. Where can I find my AFL Membership number? Do I have to save my credit or debit card details? For information regarding ticketing of live entertainment and sporting events, or to obtain a copy of the Code of Practice for Event Ticketing contact Ticketek or refer to www.liveperformance.com.au. Please read the "What If My Tickets Are Lost or Stolen" and "What if my tickets do not arrive" questions in the Top FAQs section. We also regularly monitor our ticketing system for suspicious transactions. Venue/City Box Office - collect tickets when you arrive in New Zealand. The announcement of P!NK's Summer Carnival tour of Australia coincides with the release of her highly anticipated new album, " TRUSTFALL ". <> If you exceed the ticket limit, Ticketek may at its discretion cancel any or all of your ticket orders and tickets without notice. No, you may only request a refund on your Refundable tickets if your circumstances meet the list of approved reasons. This message is displayed when there is either an inadequate number of tickets to fulfil your request for adjacent seats eg. You have the option to invite as many friends as you like via Facebook or email to purchase the reserved tickets. They will be assigned the next two seats along (next to Invitee A). We will be in contact with you within two business days of receipt of this information. Ed Sheeran fans left furious as ticket chaos leaves thousands stranded This is why on occasion, "Allocation Exhausted" can be seen yet shortly after the event is back on sale. This will display a preview of the event pass with all ticket information needed to attend the event and the option to Add to Passbook. Invitee B starts purchasing two seats from hold. Tickets will not be issued to persons other than the credit/debit card holder. Other customers may be in the process of completing their transaction on all remaining tickets, or the number of tickets requested is greater than the maximum available adjacent seats. The Ticket Wallet is only accessible within the app once you are logged into your My Ticketek account, so if your phone is stolen, no-one can access your wallet without first logging in to your account. How will I know when my content is personalised? The number of Mobile Tickets that can be purchased per transaction is set to the ticket limit for the event you are purchasing for. In most cases, a GA ticket is a standing floor ticket. There is a limit of $1,000 worth of Ticketek Gift Vouchers that can be redeemed per transaction. Otherwise, you must apply for a refund by the earlier of: (a) 4 weeks after notification of the reschedule or relocation; or (b) 72 hours prior to the event. Please note: The My Ticketek member must be the credit/debit card holder when booking tickets online. There are over 20 circumstances you may request a refund. Selling tickets or offering tickets for sale for above their face value via auction sites or any other unauthorised means is in breach of Ticketek's Terms and Conditions. When attending the event, you and each attendee in your group agree to assume all risks associated with COVID-19 or other such communicable diseases. Systems are in place at every venue to ensure that each ticket barcode can only be used once. At this time Ticketek NZ cannot post tickets overseas. My Ticketek Ticket Delivery. If your question has not been answered in any of the FAQs above, please complete the Ticketek Online. Yes, anyone can become a My Ticketek member and buy tickets no matter which country you are located in. In providing these services, Ticketek owns and operates Ticketek.com and Ticketek.com.au (the Site). The credit card pre-fill feature allows you to save time and securely save the details of a credit or debit card to your My Ticketek account to make purchasing tickets even faster. Ticketek has also been an active participant in various government forums relating to ticket scalping and has also over the years worked closely with Live Performance Australia on this issue. A valid concession ID must be presented when purchasing concession tickets at a Ticketek Agency. To opt in, you simply need to authorise Ticketek to access your Facebook friend details and agree to share your seat details with your friends. Concession and junior barcodes will show up as such. My Ticketek; Gift Vouchers; Postponed and Cancelled Events. On some occasions seats are released closer to the event. Going to ticketek.co.nz, visiting the mobile site or downloading the Ticketek mobile app; Choosing an event on sale and selecting your tickets; Entering the Voucher ID on the payment page; and. What are the reasons I can request a refund if I have purchased Refundable tickets? <>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 595.32 841.92] /Contents 4 0 R/Group<>/Tabs/S>> What happens if my tickets do not arrive in time? When you arrive at the payment page of your next purchase, you will see a checkbox under the credit/debit card payment section to 'save credit/debit card details'. Ticketek: A global leader in ticketing and technology. When will I receive my club of support merchandise pack? Ticketek is the only authorised ticket seller for entertainment events held at ICC Sydney Theatre and Darling Harbour Theatre. The transaction limit is 10 at both Marvel Stadium and the MCG. How do I save my credit or debit card details? Ticketek Marketplace - Buy and Sell Tickets Buy guaranteed tickets for sold out events at a fair price. Ticketek Gift Vouchers can be delivered by post or purchased in person at a Ticketek Agency. Who can book a family and concession ticket? - Ticketek Australia If you have been forwarded your Mobile Ticket from a friend, you can add it to your Ticket Wallet by tapping the Share and Save button at the base of your ticket. Patrons holding one of the following cards are eligible to purchase a ticket at the concession rate; We have to use them to buy tickets to sporting events regularly and pay a large processing fee (ie $6.85 on a $15 ticket!) If no other invitees purchase the seats that Invitee A would have purchased then those seats will be released back for sale and the group will have been split. Check your billing and account details. On your first visit to the site after the launch of Content Personalisation, you will be shown an overlaid guide to the new features. This may mean that the voucher was purchased prior to September 20, 2013 and can only be redeemed at a Ticketek Agency. After successfully completing your purchase, you will be presented with a ticket confirmation page and an email will be sent to your registered email address confirming the details of your transaction. What happens if I purchase multiple tickets and haven't received them all? Can I purchase tickets through the mobile site? No, the credit card pre-fill feature simply gives you the option to save your card details. We endeavour to deliver tickets within New Zealand in 7-10 working days in accordance with New Zealand Post guidelines. You do not need to request a refund on your Refundable tickets if your event is cancelled or rescheduled. I've been invited to purchase held seats by my friend, how many seats can I purchase? Sign In is displayed at the top of the 'My Events' section. All tickets purchased from Ticketek can be listed on Marketplace including Child/Junior and Concession. Gift Vouchers can be purchased for specific events when available. No, there will not be a priority system in place for AFL Members dining in 2023. Once you have logged in, update your information. If you purchased Refundable tickets during your original event purchase, to apply for a refund please contact the refund team here. Have more questions about Ticketek Gift Vouchers? Please refer to the additional information and conditions on the event page of the Gift Voucher you have been given. Ticketek Australia | Official Tickets for Sport, Concerts, Theatre . Socceroos v Ecuador tickets | CommBank Stadium | Ticketek Australia Socceroos v Ecuador tickets Venue: CommBank Stadium, Parramatta, NSW Date: Fri 24 Mar 2023 OR How to buy accessible tickets PRE-SALE Fri 3 Mar, 9am* PRE-SALE Fri 3 Mar, 4pm* On sale to public Mon 6 Mar, 9am 2022 AFL Ticketing Information | Adelaide Football Club Once you have selected your ticket(s), there is a time limit of. If I received an invite, does Ticketek store my contact details? If you haven't received your SMS after 24 hrs, please contact the Ticketek Call Centre on 132 849.

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